Job Specification:
- Assist in the revenue cycle process by performing administrative tasks such as data entry, claim preparation, and basic follow-up on claims.
- Ensure accurate patient information is recorded in the system, including insurance details, patient demographics, and procedures.
- Assist with tracking claim statuses and identifying missing or incorrect information for resubmission.
- Monitor claim rejection reasons and assist in making necessary corrections to resubmit claims for processing.
- Provide support to senior team members by managing smaller or routine tasks, such as processing payments or preparing documentation.
- Help maintain and update patient and insurance records in the system.
- Collaborate with billing and coding teams to ensure smooth workflows.
Requirements and skills:
- Basic understanding of medical terminology, insurance types, and claims processes.
- Strong organizational skills and ability to manage multiple tasks.
- Proficiency in MS Office, especially Excel and Word.
- Strong attention to detail and ability to follow detailed instructions.
- Good communication skills for working with internal teams.
- Ability to adapt to changing workflows and maintain accuracy under pressure.
- Prior experience in healthcare or office administration is a plus.
